The Enquiry to Delivery Process

From enquiry to production, delivery and invoice you will experience the same level of customer focus from all of our dedicated team.

Responding to all enquires in a timely manner our customers have the satisfaction that Alken Systems Ltd have thoroughly explored every avenue to ensure the best solution is offered at a competitive price. All enquires are logged for ease of reference.

Progressing to order offers us another opportunity to discuss with our customers the unique opportunities and solutions that might be available to ensure the finished product is of the highest standard.

Our strong partnerships with customers have developed with our attitude of honesty, integrity and transparency. We are able to provide live status reports on orders and regularly meet with our clients to ensure their every need is being catered for.

All electronic documentation is saved on dedicated encrypted servers that are backed up off site to protect intellectual property at all times.